Let's Be FriendsFrancisco Dao once worked at a small west coast firm that ran like a big, happy social club with a never-ending stream of office parties, ice cream socials and pub crawls. The only problem was the firm, which had recently gone ...

Second-generation Americans are taking over the businesses started by their immigrant parents, and expanding them beyond their original ethnic niches with savvy marketing and financial know-how. At the same time, these modern managers are retaining ...

Janet Kraus and Kathy Sherbrooke had corporate experience, Ivy League degrees, and M.B.A.s from Stanford. But they still had to battle sexist venture capitalists. Today, their company, Circles, is one of three national concierge services, with sales ...

Core competency. It refers to what a firm does distinctively well - and should concentrate on - to maintain its competitive advantage. As author and business coach Bill Collier points out in our Q&A, this concept from the corporate world also ...

Take a fresh approach to your finances By Brian Lifsec Perhaps today more than ever, small business is coming under increased pressure from tightening margins, larger competitors venturing down-market or into niche markets, and broad-based declines ...

Why mobility mattersPart 2By Patrick Cook Patrick Cook is a consultant and trainer to small business owners, helping them to identify and implement the right technology solutions to help their business grow. He can be reached at paddycook@gmail.com. ...

This course explores modifying charts and pictures and creating and editing custom number formats.

The program details the procedures for creating an advertising campaign, the types of promotional strategies, and the steps of the personal selling process.